Dushyant Arora is Director – User Experience at MakeMyTrip.com. He is a seasoned, energetic & result–oriented UX practitioner with 14 yrs of proven track record of delivering innovative experiential B2C, B2B & B2E sites, online products & Apps for Desktop & Mobile for fortune 500 companies and startups. Managing User Experience & Design for high transactional/traffic volume e-commerce site MakeMyTrip.com & Mobile offering, by supporting design & development to fine tuning product/feature experience for conversion impact, customer retention, profitability & sustainable business growth.
Active member/chapter lead of leading UX Communities across PAN India/International locations (IxDA, WUD, USID, DesignHuddle etc.) sharing best practices speaking at forums/events/conferences for maximum outreach and UX community cultivation.
Acknowledged through numerous awards & recognitions for offering innovative solutions throughout the career and like contributing innovative ideas with passion working on experience, strategy & design of online product/projects.